I have been trying to reach a corporate office person anyone from corporate since ** Au...

GetHuman3612157's customer service issue with Metro PCS from October 2019

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The issue in GetHuman3612157's own words
I have been trying to reach a corporate office person anyone from corporate since ** August I have been having issues with my phone I have been bounced around from assurance to MetroPCS and even to the iPhone company I have been lied to her multiple times and they keep telling me that they appreciate my business and me being a loyal customer I don’t feel appreciated at all all I’m asking for is someone to return my phone call and help me out with my issueI have been trying to reach a corporate office person anyone from corporate since ** August I have been having issues with my phone I have been bounced around from assurance to MetroPCS and even to the iPhone company I have been lied to multiple times and they keep telling me that they appreciate my business and me being a loyal customer I don’t feel appreciated at all all I’m asking for is someone to return my phone call and help me out with my many issues with my phone the internal speaker has went out as well as it overheats and it’s correct I do carry insurance on my phone I sent the money to insurance and they sent me a refurbished phone I didn’t buy a refurbished phone and And the only way MetroPCS wanted to help me is to pay my phone bill for this month which is a slap in the face if someone would please return my email return my phone call something I would appreciate it my phone number where I can be reached is on several different emails but here it goes again area code ***-***-**** again my name is Zaneta Alexander Mrs.Alexander

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Metro PCS

Customer service issue
Reported by GetHuman3612157
Oct 15th, 2019 - a year ago
Not resolved
Seen by 6 customers so far
Similar issue to 46979 others
0 customers following this

Timeline

GetHuman3612157 started working on this issue
Oct 15th, 2019 8:35pm