Playing run around with customer service, was not honored the tv advertisment, had to c...

GetHuman3711030's customer service issue with Metro PCS from October 2019

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The issue in GetHuman3711030's own words
Playing run around with customer service, was not honored the tv advertisment, had to call over and over to get lines set up and not even what we wanted. We asked rorbthe two lines for $**. My phone is trash and barely works, won't keep a call without dropping it. I was promised this would be fixed, but when it wasn't they told me to call stores myself and handle it, the stores wanna now charge me almost $*** for a phone thats better, i have called numerous times for help, numerous stores, and even spoke to a supervisor, why can't anyone help me. This is rediculous

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Metro PCS

Customer service issue
Reported by GetHuman3711030
Oct 5th, 2019 - a year ago
Not resolved
Seen by 4 customers so far
Similar issue to 46600 others
0 customers following this

Timeline

GetHuman3711030 started working on this issue
Oct 5th, 2019 8:56pm

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