I need my account number and I believe I know my PIN number**My phone got wet when I dr...

GetHuman-adrnfg's Device Support issue with Metro PCS from October 2019

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Before contacting them, items GetHuman-adrnfg may need:
8 Digit PIN, Phone number, and Name on account
The issue in GetHuman-adrnfg's own words
I need my account number and I believe I know my PIN number**My phone got wet when I dropped it in water* The SIM card is not able to be read as a result. I want to change carriers because I also am switching to sprint PCs.*I called metro pcs customer service and they said visit a nearby store* I can’t see text messaging* So I went to an authorized dealer and they sent me to go to another store that is far away and I don’t want to go so far* I need my account number please and to verify my pin

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Metro PCS

Device Support issue
Reported by GetHuman-adrnfg
Oct 4th, 2019 - a year ago
Not resolved
Seen by 5 customers so far
Similar issue to 46561 others
0 customers following this

Timeline

GetHuman-adrnfg started working on this issue
Oct 4th, 2019 9:29pm