I went in to authorize Metro PC dealer to get a new line of service added on he change...

GetHuman2275744's customer service issue with Metro PCS from February 2019

6 views | 31280 similar | 0 following
Help with my Metro PCS issue
Next: our robot will wait on hold for GetHuman2275744 to get a Metro PCS rep on the line!
Always use the GetHuman Phone to call Metro PCS. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman2275744's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2275744 may need:
8 Digit PIN, Phone number, and Name on account
The issue in GetHuman2275744's own words
I went in to authorize Metro PC dealer to get a new line of service added on he change my rate plan and charge me for that line an activation of that phone because he said he didn't have my phone that I originally got which I want it he said this phone is discontinued after getting the phone I left the store went to the other Metro PC dealer I see my exact phone that I want it so she tells me to go back to that dealer get a refund I go back to the dealer get a refund and he did not refund my fool $** and some change he only refunded me $** and some change not only did he not set my service back to where it was he took all my hotspot gigabytes did not reset my service not only that I wake up in the morning my phone is cut off and then turn around and charge me $** to cut my phone back on when I paid my bill on the *th of this month so now I'm on Wi-Fi on my dollar texting a message to you this is what I need to happen whenever it is store opens up I'm going to tell the representative to call Metro PC and talk to a manager I'm very displeased and then I want the credit of $** going to my new phone that I will be getting

GetHuman2275744 did not yet indicate what Metro PCS should do to make this right.

How GetHuman2275744 fixed the problem

We are waiting for GetHuman2275744 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Metro PCS's attention and get better help faster. Tap below to get started.
Having Metro PCS issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2275744 fixes it.
This email address isn't valid

Metro PCS

Customer service issue
Reported by GetHuman2275744
Feb 23rd, 2019 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 31280 others
0 customers following this

Timeline

GetHuman2275744 started working on this issue
Feb 23rd, 2019 2:31pm

Paying Too Much for Your Plan?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies