My phone is the ZTE blade Max Z. It always goes back to the home screen in the middle o...

GetHuman-jjsgoetz's customer service issue with Metro PCS from December 2018

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The issue in GetHuman-jjsgoetz's own words
My phone is the ZTE blade Max Z. It always goes back to the home screen in the middle of texting or while doing anything on it in general. It freezes ALOT where I cant unlock it!! The home screen freezes up & I can't pull down the menu, press any anything, it won't unlock or do anything. I've reset the phone, cleared the cache, etc. & nothing changes!! I just turned in an insurance claim & got this phone a few weeks ago & im NOT HAPPY with it!
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Metro PCS

Customer service issue
Reported by GetHuman-jjsgoetz
Dec 7th, 2018 - 5 mons ago
I have an issue with Metro PCS too
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Seen by 3 customers so far
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GetHuman-jjsgoetz started working on this issue
Dec 7th, 2018 12:20am