Came into one of your Metro PCS stores switch my service to the to you I got home that...

GetHuman1167623's customer service issue with Metro PCS from September 2018

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The issue in GetHuman1167623's own words
Came into one of your Metro PCS stores switch my service to the to you I got home that day and for the first * days I had no problems on the third day I dropped ** calls in one day when I would go in my house I was unable to use the internet I was unable to make phone calls or receive phone calls text messaging anyting I also tried to use the Wi-Fi calling unable to work as I have Wi-Fi in my house I've requested a refund of $** to start the service I only had the service three days I have no vehicle and I have run from my house out by the Jacksonville airport all the way ** miles to Orange Park store where I was told to go to get my refund by then I was told to go to a corporate store on Normandy Boulevard I went there they told me there's nothing they can do for me I'm s*** out of luck on my $** the lady there said it was up to their discretion whether or not to refund my money and she chose not to I'm very disappointed because I am on disability a fixed income I don't have a vehicle I have to borrow a vehicle when it's convenient for me to borrow vehicle now my money is out $** and for a fixed income that's a lot of money I would really appreciate it if someone would contact me at ***-***-**** or email at *****@***.com*Thank you very kindly.
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Metro PCS

Customer service issue
Reported by GetHuman1167623
Sep 19th, 2018 - 6 mons ago
I have an issue with Metro PCS too
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Seen by 10 customers so far
Similar issue to 15487 others
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Items needed
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Timeline
GetHuman1167623 started working on this issue
Sep 19th, 2018 8:13pm