Really under warranty just get my phone replaced.

GetHuman967920's customer service issue with Metro PCS from August 2018

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The issue in GetHuman967920's own words
Get phone replaced. It is covered under warranty. ... I purchased iPhone July ** two weeks later it will not charge. Went to store they said I had to wait a week. I did that now they are saying I have to wait another week. I bought my phone because my old phone does not work properly. I want my new phone now. It should be covered under warranty. There is no reason I should be with out my new phone. This should have been taken care of the day it no longer worked.
I need a phone that works. I needed a working phone.
Get my replacement phone now. Inconvience using a phone that doesn't work properly.
I have been customer for * years loyal and committed. I always recommended there services.
Chatted with agent asked for a supervisor. Stayed up when I should have been sleeping to take care of this issue.
I have an issue with Metro PCS too
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Metro PCS

iPhone se
Customer service issue
Reported by GetHuman967920
Aug 8th, 2018 - a yr ago
I have an issue with Metro PCS too
Fixed
Seen by 8 customers so far
Similar issue to 9867 others
0 customers following this
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Items needed
8 Digit PIN
Phone number
Name on account
Timeline
GetHuman967920 started working on this issue
Aug 8th, 2018 8:00pm
GetHuman967920 indicated the issue is not fixed yet.
Aug 12th, 2018 1:41am
GetHuman967920 indicated the issue is not fixed yet.
Aug 12th, 2018 1:42am
GetHuman967920 indicated the issue is not fixed yet.
Aug 12th, 2018 1:43am
GetHuman967920 indicated the issue is not fixed yet.
Aug 12th, 2018 2:34am