Have one of your flip phones ZTE. Having trouble in texting. When I try to type in a b...

GetHuman-alkalizi's customer service issue with Metro PCS from June 2018

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The issue in GetHuman-alkalizi's own words
Have one of your flip phones ZTE. Having trouble in texting. When I try to type in a b i keep getting an a and at the bottom of face of screen a line of boxes appear with Aaa-Cab-BBC just under that is the word select. It will not let me text. Please what do I need to do to fix this? I went to your center on ***rd Street in Jacksonville Florida and no one had any idea what to do. Then one on Normandy Blvd and they also had no idea. Seems as if there should be some type of trouble shooting phone number they could of called? Thanks for any and all help! Tom Majors *** *** ****
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Metro PCS

Customer service issue
Reported by GetHuman-alkalizi
Jun 25th, 2018 - 6 mons ago
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GetHuman-alkalizi started working on this issue
Jun 25th 11:32pm