So my phone was stolen for almost a whole month and when I called to report it stolen t...

GetHuman820109's customer service issue with Metro PCS from June 2018

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The issue in GetHuman820109's own words
So my phone was stolen for almost a whole month and when I called to report it stolen they told me the problem was taken care of but it really wasn't , so the guy used my phone for about *-* weeks without my knowledge, so they where supposed to put a **$ credit on my account to cover for those days and I never received it .
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Metro PCS

Customer service issue
Reported by GetHuman820109
Jun 25th, 2018 - 4 mons ago
I have an issue with Metro PCS too
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Seen by 2 customers so far
Similar issue to 5375 others
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Items needed
8 Digit PIN
Phone number
Name on account
Timeline
GetHuman820109 started working on this issue
Jun 25th 9:47pm