forgot my password, had to reset phone, now can't open my phone , WON'T let me reset p...

GetHuman-bjoejr's customer service issue with Metro PCS from June 2018

Help with my Metro PCS issue
The issue in GetHuman-bjoejr's own words
The problem: forgot my password, had to reset phone, now can't open my phone , WON'T let me reset password.
GetHuman-bjoejr did not yet indicate what Metro PCS should do to make this right.
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Metro PCS

Customer service issue
Reported by GetHuman-bjoejr
Jun 25th, 2018 - 4 mons ago
I have an issue with Metro PCS too
Fixed
Seen by 4 customers so far
Similar issue to 5308 others
0 customers following this
Items needed
8 Digit PIN
Phone number
Name on account
Timeline
GetHuman-bjoejr started working on this issue
Jun 25th 6:50am
GetHuman-bjoejr indicated the issue is not fixed yet.
Jun 28th 9:17pm
GetHuman-bjoejr indicated the issue is not fixed yet.
Jun 28th 9:19pm