I received a notice on my phone that Metro could not process the payment for this month...

GetHuman-adams_do's customer service issue with Metro PCS from June 2018

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The issue and preferred resolution, in GetHuman-adams_do's own words:
I received a notice on my phone that Metro could not process the payment for this month due on the **th through the credit card that they have always use. The credit card is good but for some reason it did not go through, that was my understanding please check and let me know thank you
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Metro PCS

Customer service issue
Reported by GetHuman-adams_do
Jun 7th, 2018 - 11d ago
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Items needed
8 Digit PIN
Phone number
Name on account
Timeline
GetHuman-adams_do started working on this issue
Jun 7th 1:02pm