My Samsung J* is not sending messages like it should. I have tried power cycling the ph...

GetHuman-goossenm's customer service issue with Metro PCS from July 2018

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The issue in GetHuman-goossenm's own words
My Samsung J* is not sending messages like it should. I have tried power cycling the phone , making sure everything is up to eat, taking the battery out for a couple minutes and power cycling it again. Half the time messages will not send saying I do not have service. Which is strange because up until a few weeks ago I never had that problem. People are always telling me they can not hear me when we talk on the phone and calls are being dropped. My phone is in a case and has a screen protector in it and has been this way since the day I bought it from metro. I can't call customer service and ask for tech support because the phone which has the issues is the phone I would have to use to call. So that's not an option. It's stressful and annoying to know I am paying for a service which I can't even use.

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Metro PCS

Customer service issue
Reported by GetHuman-goossenm
Jul 4th, 2018 - 5 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 6593 others
0 customers following this


GetHuman-goossenm started working on this issue
Jul 4th, 2018 6:22pm