My Samsung J* is not sending messages like it should. I have tried power cycling the ph...

GetHuman-goossenm's customer service issue with Metro PCS from July 2018

3 views | 6593 similar | 0 following
Help with my Metro PCS issue
First: share to improve GetHuman-goossenm's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-goossenm to get a Metro PCS rep on the line!
Always use the GetHuman Phone to call Metro PCS. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-goossenm may need:
8 Digit PIN, Phone number, and Name on account
The issue in GetHuman-goossenm's own words
My Samsung J* is not sending messages like it should. I have tried power cycling the phone , making sure everything is up to eat, taking the battery out for a couple minutes and power cycling it again. Half the time messages will not send saying I do not have service. Which is strange because up until a few weeks ago I never had that problem. People are always telling me they can not hear me when we talk on the phone and calls are being dropped. My phone is in a case and has a screen protector in it and has been this way since the day I bought it from metro. I can't call customer service and ask for tech support because the phone which has the issues is the phone I would have to use to call. So that's not an option. It's stressful and annoying to know I am paying for a service which I can't even use.

GetHuman-goossenm did not yet indicate what Metro PCS should do to make this right.

How GetHuman-goossenm fixed the problem

We are waiting for GetHuman-goossenm to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Metro PCS's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Metro PCS issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-goossenm fixes it.
This email address isn't valid

Metro PCS

Customer service issue
Reported by GetHuman-goossenm
Jul 4th, 2018 - 4 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 6593 others
0 customers following this

Timeline

GetHuman-goossenm started working on this issue
Jul 4th, 2018 6:22pm

Paying Too Much for Internet?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies