On *-**-** I visited your store @ *** S. High St in Columbus Ohio. I was told. There...

GetHuman708076's customer service issue with Metro PCS from May 2018

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The issue in GetHuman708076's own words
On *-**-** I visited your store @ *** S. High St in Columbus Ohio. I was told. There was a promotional banner advertising * months free so I asked the rep. Abba about how I go about qualifying for the two months free, which he informed me that if I got a new number...I would be eligible for the two free months after I made my second payment. Once the payment was made I should receive a $*** credit from Metro pcs. Well I made the second payment and no credit. The first week of May I contacted *** S. High reaffirming the contract and was told as soon as *nd payment made credit will be issued. Now I am being told it was all a lie...What kind of trust am I to have with this company if there is no honoring of it's contracts?

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Metro PCS

Customer service issue
Reported by GetHuman708076
May 22nd, 2018 - 5 years ago
Not resolved
Seen by 16 customers so far
Similar issue to 616 others
0 customers following this
Items needed
8 Digit PIN
Phone number
Name on account

Timeline

GetHuman708076 started working on this issue
May 22nd, 2018 4:24pm

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