Last month my daughter paid my cell phone bill on April **. Why isn't my Next due date...

GetHuman655089's Payment arrangement issue with Metro PCS from May 2018

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The issue in GetHuman655089's own words
I didn't realize she paid it on the **th of April till I looked back to see when I blew a rod in my Chrysler. Sane day. So yes j asked for an extension then realized I didn't need one since it shouldn't be due till the **th of May. ... Last month my daughter paid my cell phone bill on April **. Why isn't my Next due date May **? Not May *. Now my service is off and the automated lady hung up on me. People always tell me to switch carriers but I keep sticking with you guys but let's be fair . if a month service was paid on the April ** then I want s month of service. Till May **.
My phone is now off and I'm trying so hard to get a nob. I really need my phone on for jobs to contact me
I would like my phone back on until May **. So I can keep applying for employment
Tried to call a service rep but that automated lady wouldn't put me through. Actually hung up on me
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Metro PCS

Monthly cell phone service
Payment arrangement issue
Reported by GetHuman655089
May 4th, 2018 - a yr ago
I have an issue with Metro PCS too
Not resolved
Seen by 8 customers so far
Similar issue to 35601 others
0 customers following this
Items needed
8 Digit PIN
Phone number
Name on account
Timeline
GetHuman655089 started working on this issue
May 4th, 2018 3:31am
GetHuman655089 indicated the issue is not fixed yet.
May 4th, 2018 7:41am