Hi Robert,**Thank you for getting in touch with us.**I'm sorry to hear that you haven't...

GetHuman5310462's Refund an Order issue with Mercari from September 2020

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The issue in GetHuman5310462's own words
Hi Robert,**Thank you for getting in touch with us.**I'm sorry to hear that you haven't received this item.**Please be advised that your funds are still on hold and we haven't processed a refund on your buyer's end.**You can track the return here: https:**tools.usps.com*go*TrackConfirmAction*input?origTrackNum*****************************No worries, if the tracking information hasn't updated by *****, we will release payment to you.**I really appreciate your patience and understanding.*Sophia*Team Mercari**This is what they told me and once again I'm still being given the run around even when Google and usps.com says my item is in the pre shipping stage. It's been a full week and my funds still haven't been released. That's a breach of terms and conditions and I will find a lawyer that will help me get what I owe if the process doesn't go the they say.

GetHuman5310462 did not yet indicate what Mercari should do to make this right.

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What Do I Do If My Mercari Order Was Lost or Damaged?What Do I Do If I Can't Contact a Seller on Mercari?How do you receive payment on Mercari?How do I get a refund from Mercari?
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Refund an Order issue
Reported by GetHuman5310462
Sep 28th, 2020 - 2 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 4883 others
0 customers following this


GetHuman5310462 started working on this issue
Sep 28th, 2020 11:08pm

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