I tried to list the shipping address separate from my billing address, as this purchase...

GetHuman-elizapad's customer service issue with Mercari from December 2018

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The issue in GetHuman-elizapad's own words
I tried to list the shipping address separate from my billing address, as this purchase was a gift. The app would not process my payment . so I added an address for billing. Then it recorded that at the shipping address. I immediately sent to emails to correct this to seller, providing the right shipping address. I never got an answer. Now it looks like it's going to the wrong address. Very unhappy.
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Mercari

Customer service issue
Reported by GetHuman-elizapad
Dec 8th, 2018 - 5 mons ago
I have an issue with Mercari too
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Seen by 11 customers so far
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Timeline
GetHuman-elizapad started working on this issue
Dec 8th, 2018 12:32pm