My transaction was automatically completely by mercari as well as my rating to the sell...

GetHuman-hutiffan's customer service issue with Mercari from November 2018

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The issue in GetHuman-hutiffan's own words
My transaction was automatically completely by mercari as well as my rating to the seller althought I did not recieve my package. I checked ups for updates about the package and it too had no updates since sept,** due to the hurriance which delayed the delievery. I would like my money back until I have recieved my package.
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Mercari

Customer service issue
Reported by GetHuman-hutiffan
Nov 1st, 2018 - 10 mons ago
I have an issue with Mercari too
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Seen by 7 customers so far
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GetHuman-hutiffan started working on this issue
Nov 1st, 2018 6:01am