I have sold an item and contacted the person I sent it to several times with no respons...
GetHuman-imacarol's customer service issue with Mercari from August 2018
Help with my Mercari issue
The issue in GetHuman-imacarol's own words
I have sold an item and contacted the person I sent it to several times with no response. I was told that bc I didn't use a tracking number my item was cancelled and I do not get payment, that is ABSOLUTELY unfair. It would be different if the person claimed they didn't receive the item however they have just not marked received or not chosen to respond at all. I want this matter looked into and handled ASAP!!!!
GetHuman-imacarol did not yet indicate what Mercari should do to make this right.
I have an issue with Mercari too
How GetHuman-imacarol fixed the problem
We are waiting for GetHuman-imacarol to fix the problem and share the solution with the rest of us customers.
Please help with my Mercari issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.