I need to ship an item and I have not received an email from Mercari. Everytime I try t...

GetHuman-nayeliit's customer service issue with Mercari from July 2018

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Help with my Mercari issue
GetHuman-nayeliit's next move: find and follow the right step-by-step guide.
Mercari doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-nayeliit will need to dig through the advice provided by Mercari, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-nayeliit can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Mercari has better answers for you: Mercari Help Center
The issue in GetHuman-nayeliit's own words
I need to ship an item and I have not received an email from Mercari. Everytime I try to view to ship, the website makes me verify who I am and doesn't even take me where I clicked on.
GetHuman-nayeliit did not yet indicate what Mercari should do to make this right.
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Mercari

Customer service issue
Reported by GetHuman-nayeliit
Jul 10th, 2018 - a yr ago
I have an issue with Mercari too
Fixed
Seen by 17 customers so far
Similar issue to 574 others
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Items needed
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Billing address
Email address
Timeline
GetHuman-nayeliit started working on this issue
Jul 10th, 2018 4:12am
GetHuman-nayeliit indicated the issue is not fixed yet.
Jul 10th, 2018 5:45am
GetHuman-nayeliit indicated the issue is not fixed yet.
Jul 10th, 2018 5:52pm