I had a schedule departure time from Memphis Tn To Dallas Tx At **:**pm the bus has bee...

GetHuman-chaquonn's customer service issue with Megabus from January 2020

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The issue in GetHuman-chaquonn's own words
I had a schedule departure time from Memphis Tn To Dallas Tx At **:**pm the bus has been delayed for almost * hours and haven’t arrived each time i book with the megabus this same thing happens then when i call customer service they refuse to switch my tickets and then don’t offer refunds i feel as tho i should receive a refund or another ticket i am very disappointed and dissatisfied with the service i have been receiving each time i book with mega bus something needs to be done and i travel with a child and it’s to cold to be waiting at a bus station all night because the bus can’t seem to never be on time

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Megabus

Customer service issue
Reported by GetHuman-chaquonn
Jan 20th, 2020 - 9 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 1127 others
0 customers following this
Items needed
Name on booking
Booking number
Email on the booking

Timeline

GetHuman-chaquonn started working on this issue
Jan 20th 6:02am

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