I'm sick!! I've had tickets for two months to go to NYC and be on Dr. Oz's show. I'm si...

GetHuman-ccarol's customer service issue with Megabus from December 2018

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The issue in GetHuman-ccarol's own words
I'm sick!! I've had tickets for two months to go to NYC and be on Dr. Oz's show. I'm sick and waited until now to cancel my trip** I called Mega Bus and I will have to pay $**.** total to change my tickets! I only paid $**.** for the tickets! On top of that, I HAVE TO PICK a date to change to or lose my $**.** or pick a day in the future and if I can't make that date, pay to change that date!? I'm sick!! I can't stop coughing** Please, I don't know another day, why can't I just have a credit for my $**.**???
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Customer service issue
Reported by GetHuman-ccarol
Dec 4th, 2018 - 2 mons ago
I have an issue with Megabus too
Seen by 3 customers so far
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GetHuman-ccarol started working on this issue
Dec 4th, 2018 2:17am
GetHuman-ccarol indicated the issue is not fixed yet.
Dec 4th, 2018 2:17am