Hello my name is Constance KOON and JOHNSON and my daughter came from Tampa to Miami t...

GetHuman1697582's customer service issue with Megabus from December 2018

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The issue in GetHuman1697582's own words
Hello my name is Constance KOON and JOHNSON and my daughter came from Tampa to Miami to go to her aunt of ** years funeral, which was Saturday I purchased her ticket online to go back to Tampa she became severely email and I had to *** her to the nearest hospital, I don’t want to get a refund I just want to change the date on the ticket, she should be ready in the morning , she came out of the hospital now, her name is Rosalyn Johnson, how can we go about this?
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Megabus

Customer service issue
Reported by GetHuman1697582
Dec 5th, 2018 - 2 mons ago
I have an issue with Megabus too
Fixed
Seen by 7 customers so far
Similar issue to 3344 others
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Items needed
Name on booking
Booking number
Email on the booking
Timeline
GetHuman1697582 started working on this issue
Dec 5th, 2018 8:28pm
GetHuman1697582 confirmed the issue is fixed. Hooray!
Dec 5th, 2018 8:34pm