(Two tickets were purchased) Between november **th and **st of ****. On a trip from da...
GetHuman-steedjos's customer service issue with Megabus from November 2018
Help with my Megabus issue
Next: our robot will wait on hold for GetHuman-steedjos to get a Megabus rep on the line!
Always use the GetHuman Phone tocall Megabus. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-steedjos's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-steedjos may need:
Name on booking, Booking number, and Email on the booking
The issue in GetHuman-steedjos's own words
(Two tickets were purchased) Between november **th and **st of ****. On a trip from dallas,tx to Memphis,Tn the megabus we were on not only stopped on the highway when the trip first began, but as we were getting close to memphis the bus caught on fire and stopped in the middle of the highway where everyone on the bus had to get off the bus in ** degree weather. And instead of there being another bus being sent everyone got back on the same bus to finish to trip. I was very unhappy with how things were handled and taken care of. So i would like to be reimbursed for the trip or however you guys can handle this
GetHuman-steedjos did not yet indicate what Megabus should do to make this right.
I have an issue with Megabus too
How GetHuman-steedjos fixed the problem
We are waiting for GetHuman-steedjos to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.