(Two tickets were purchased) Between november **th and **st of ****. On a trip from da...

GetHuman-steedjos's customer service issue with Megabus from November 2018

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Help with my Megabus issue
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The issue in GetHuman-steedjos's own words
(Two tickets were purchased) Between november **th and **st of ****. On a trip from dallas,tx to Memphis,Tn the megabus we were on not only stopped on the highway when the trip first began, but as we were getting close to memphis the bus caught on fire and stopped in the middle of the highway where everyone on the bus had to get off the bus in ** degree weather. And instead of there being another bus being sent everyone got back on the same bus to finish to trip. I was very unhappy with how things were handled and taken care of. So i would like to be reimbursed for the trip or however you guys can handle this
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Megabus

Customer service issue
Reported by GetHuman-steedjos
Nov 25th, 2018 - 10 mons ago
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Timeline
GetHuman-steedjos started working on this issue
Nov 25th, 2018 6:36pm