My name is Drew Anderson. I had a Megabus reservation leaving Charlotte, NC on Friday...

GetHuman-condruci's customer service issue with Megabus from November 2018

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The issue in GetHuman-condruci's own words
My name is Drew Anderson. I had a Megabus reservation leaving Charlotte, NC on Friday, November ** at **:**pm and due to arrive in Washington, DC at *:**am Saturday morning. The bus did not arrive at the Charlotte station until about **:**am, then it broke down north of Richmond a little before *:**am. We are now waiting on a bus from DC which will take at least * hours. The driver informed us that we would all be refunded. He said it was bus ****.
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Megabus

Customer service issue
Reported by GetHuman-condruci
Nov 24th, 2018 - 10 mons ago
I have an issue with Megabus too
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Seen by 2 customers so far
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Timeline
GetHuman-condruci started working on this issue
Nov 24th, 2018 1:38pm