My name is Drew Anderson. I had a Megabus reservation leaving Charlotte, NC on Friday...
GetHuman-condruci's customer service issue with Megabus from November 2018
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The issue in GetHuman-condruci's own words
My name is Drew Anderson. I had a Megabus reservation leaving Charlotte, NC on Friday, November ** at **:**pm and due to arrive in Washington, DC at *:**am Saturday morning. The bus did not arrive at the Charlotte station until about **:**am, then it broke down north of Richmond a little before *:**am. We are now waiting on a bus from DC which will take at least * hours. The driver informed us that we would all be refunded. He said it was bus ****.
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