GetHuman-ratrara's customer service issue with Megabus from October 2018
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The issue in GetHuman-ratrara's own words
Tejinder Kaur Ratra*** Woodvalley Drive*Brampton, Ontario*L*A*Z**Canada**Monday, October **, ******To:*Megabus Customer Service **Dear Sir*Madam***RE: Complaint against Bad Experience and Humiliating Customer Service.**I am Tejinder Kaur Ratra and I traveled via Megabus on October **, **** (Toronto – New York). **Reservation Number : **-****-******-M**R-****-TOR-NEW*From: Toronto, ON, Toronto Coach Terminal - *** Bay Street (**:** PM) *To: New York, NY, *th Ave and **th St (**:** PM) **This was my first time traveling with Megabus alone and I was hoping my experience would be pleasant and memorable, however to my surprise there were a series of upsetting events that took place that day that transpired me to send you a letter to give you the opportunity to respond.**Right from the starting of my bus trip from Toronto to its arrival in New York, I found the behavior to the driver (crew) to be of an aggressive nature. **I’d like to highlight that the tone of the driver was extremely rude and upon requesting the driver humbly with a basic question: of when would the next stop come? He replied in the most violent manner which I found to be extremely disrespectful.*I never got humiliated and insulted or for that matter put into a situation that caused me more hardship and stress than my experience on this bus trip. **I humbly request Megabus to make up for this loss that it incurred to me, and appeal that as 'GOOD WILL GESTURE' I am indemnify my ticket reimbursement.**Waiting to hear back a positive reply from you.**Regards**Tejinder Kaur Ratra****.***.******Reservation summary for order AHOFB*A*Reservation Number***-****-******-M**R-****-TOR-NEW*Date: October **, **** *From: Toronto, ON, Toronto Coach Terminal - *** Bay Street (**:** PM) *To: New York, NY, *th Ave and **th St (**:** PM) *Seat(s): * x General Seating*Worldpay's merchant reference: ********-*************
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