On my way back home, hour after departure we have to stop and wait another hour for a s...

GetHuman1042149's customer service issue with Megabus from August 2018

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The issue in GetHuman1042149's own words
On my way back home, hour after departure we have to stop and wait another hour for a second driver because the driver apparently has gone past his allotted hours. I needed to be at my arrival point at * as scheduled because I had something important to do by *. Now I'm screwed because of no one can give this guy overtime by an * and a half at least until we get to the next drop. Seriously? We're stuck in the middle of nowhere over that kind of stupidity?
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Megabus

Customer service issue
Reported by GetHuman1042149
Aug 27th, 2018 - 4 mons ago
I have an issue with Megabus too
Fixed
Seen by 4 customers so far
Similar issue to 2083 others
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Items needed
Name on booking
Booking number
Email on the booking
Timeline
GetHuman1042149 started working on this issue
Aug 27th 4:23pm
GetHuman1042149 confirmed the issue is fixed. Hooray!
Aug 28th 8:09pm