Give a refund for water leak

GetHuman-fldp's customer service issue with Megabus from August 2018

Help with my Megabus issue
The issue in GetHuman-fldp's own words
I took a megabus Boston to New York at *pm departure August **, Saturday. The bus number was DD***. And my reserved seat was upper floor **. But, during the ride, water kept falling from the top of ** and ** seat. The customer who was seated on ** and I had no choice but to keep getting wet or using tissues to wipe up. It was totally uncomfortable experience. So I think you should give me a refund for this inconvenience.
GetHuman-fldp did not yet indicate what Megabus should do to make this right.
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Megabus

Customer service issue
Reported by GetHuman-fldp
Aug 12th, 2018 - 7 mons ago
I have an issue with Megabus too
Fixed
Seen by 12 customers so far
Similar issue to 1879 others
0 customers following this
Items needed
Name on booking
Booking number
Email on the booking
Timeline
GetHuman-fldp started working on this issue
Aug 12th, 2018 1:07am
GetHuman-fldp confirmed the issue is fixed. Hooray!
Aug 12th, 2018 3:24am
GetHuman-fldp indicated the issue is not fixed yet.
Aug 12th, 2018 3:26am