I got on a mega bus (which was not labeled as such - was a Coach bus ******) from New Y...

GetHuman-maropat's customer service issue with Megabus from July 2018

Help with my Megabus issue
The issue in GetHuman-maropat's own words
I got on a mega bus (which was not labeled as such - was a Coach bus ******) from New York City, which was going to Philadelphia. The bus was to make a stop at Independence Mall Philadelphia, but instead took us directly to **th St., Station nearly * miles away from the intended stop for the ticket I paid for. The driver stated that **th street was the last stop and there would be no Independence Mall drop off. As a result I am going to be late to an event and am out an additional $** for an uber to Independence Mall. I am starting to commute back and forth from NYC regularly and hope this is not the kind of behavior megabus regularly shows its customers.
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Megabus

Customer service issue
Reported by GetHuman-maropat
Jul 2nd, 2018 - 10 mons ago
I have an issue with Megabus too
Fixed
Seen by 6 customers so far
Similar issue to 1379 others
0 customers following this
Items needed
Name on booking
Booking number
Email on the booking
Timeline
GetHuman-maropat started working on this issue
Jul 2nd, 2018 12:23am
GetHuman-maropat indicated the issue is not fixed yet.
Jul 2nd, 2018 1:27am
GetHuman-maropat indicated the issue is not fixed yet.
Jul 3rd, 2018 1:35am