I got on a mega bus (which was not labeled as such - was a Coach bus ******) from New Y...
GetHuman-maropat's customer service issue with Megabus from July 2018
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The issue in GetHuman-maropat's own words
I got on a mega bus (which was not labeled as such - was a Coach bus ******) from New York City, which was going to Philadelphia. The bus was to make a stop at Independence Mall Philadelphia, but instead took us directly to **th St., Station nearly * miles away from the intended stop for the ticket I paid for. The driver stated that **th street was the last stop and there would be no Independence Mall drop off. As a result I am going to be late to an event and am out an additional $** for an uber to Independence Mall. I am starting to commute back and forth from NYC regularly and hope this is not the kind of behavior megabus regularly shows its customers.
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