I missed the bus that I paid for and now I need my money back or get another bus

GetHuman815549's customer service issue with Megabus from June 2018

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The issue in GetHuman815549's own words
The problem: I missed the bus that I paid for and now I need my money back or get another bus
GetHuman815549 did not yet indicate what Megabus should do to make this right.
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Megabus

Customer service issue
Reported by GetHuman815549
Jun 24th, 2018 - 4 mons ago
I have an issue with Megabus too
Not resolved
Seen by 7 customers so far
Similar issue to 1268 others
0 customers following this
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Items needed
Name on booking
Booking number
Email on the booking
Timeline
GetHuman815549 started working on this issue
Jun 24th 1:57pm