Hi I made a $** down payment on a mattress set Friday evening at your Pocatello locatio...

GetHuman-bvrettas's customer service issue with Mattress Firm from December 2018

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Hi I made a $** down payment on a mattress set Friday evening at your Pocatello location and I was charged $** twice when I should of only been charged once. Anyways I tried calling the Pocatello location first about the issue but they referred me to the *** *** **** number which I cannot get a live person to save my butt. Anyways the phone number on the account is *** *** **** and the first name is Brandon
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Mattress Firm

Customer service issue
Reported by GetHuman-bvrettas
Dec 5th, 2018 - a mon ago
I have an issue with Mattress Firm too
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Seen by 2 customers so far
Similar issue to 13 others
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GetHuman-bvrettas started working on this issue
Dec 5th, 2018 8:50pm
GetHuman-bvrettas indicated the issue is not fixed yet.
Dec 5th, 2018 8:52pm