Hello .**I am writing to you because on May **th two transactions were sent to my bank...

GetHuman-afibadan's customer service issue with MasterCard from May 2021

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The issue in GetHuman-afibadan's own words
Hello .**I am writing to you because on May **th two transactions were sent to my bank account (Revolut) which should have arrived on May **th.**The money has not yet arrived in my account and when I provided the ARN codes to track transfers to my bank.*They tell me they need the sending bank details which you cannot provide.**Since they cannot provide the bank submission details, the only possible solution they say, is to talk to my credit card issuer(MasterCard) to trace them to locate where the funds are because it is urgent.**I have the confirmation email along with the codes to track it.**Could really use some help with this. I am trying to contact mastercard support but to no avail

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MasterCard

Customer service issue
Reported by GetHuman-afibadan
May 28th, 2021 - 2 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 740 others
0 customers following this

Timeline

GetHuman-afibadan started working on this issue
May 28th 2:22pm

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