My card has expired and I have not received any notice or a new card. I just deposited...

GetHuman4602329's customer service issue with MasterCard from April 2020

Help with my MasterCard issue
First: share to improve GetHuman4602329's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4602329 may need:
Name on the account, Billing address, and Email address on the account
The issue in GetHuman4602329's own words
My card has expired and I have not received any notice or a new card. I just deposited money into the account no problem but now I have no acess to that money. I spoke to my branch today and they have tried to transfer the money back into my cheqing account but were unable to do so.

GetHuman4602329 did not yet indicate what MasterCard should do to make this right.

How GetHuman4602329 fixed the problem

We are waiting for GetHuman4602329 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get MasterCard's attention and get better help faster. Tap below to get started.
Having MasterCard issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

MasterCard

Customer service issue
Reported by GetHuman4602329
Apr 7th, 2020 - a year ago
Not resolved
Seen by 10 customers so far
Similar issue to 358 others
0 customers following this

Timeline

GetHuman4602329 started working on this issue
Apr 7th, 2020 10:42pm
GetHuman4602329 indicated the issue is not fixed yet.
Apr 7th, 2020 10:50pm
GetHuman4602329 indicated the issue is not fixed yet.
Apr 7th, 2020 10:50pm
GetHuman4602329 indicated the issue is not fixed yet.
Apr 7th, 2020 10:50pm
GetHuman4602329 indicated the issue is not fixed yet.
Apr 10th, 2020 10:57pm