March **, ******Dear Who Easy,*Further to my previous letter of today’s date, March...

GetHuman2604480's Complaint issue with MasterCard from March 2019

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The issue in GetHuman2604480's own words
March **, ******Dear Who Easy,*Further to my previous letter of today’s date, March **, I provide the following update to include payments processed in February and March, ****.*On November **, ****, I tried your service four (*) times, without success, for which I was charged. The number tried did not produce any result, and being disappointed I did not pursue the matter, nor have I ever used the service again. I am not disputing the charges dated November **, as these were a one-time charge. I had no intention to sign up for a permanent monthly subscription to your service. Neither am I aware of doing so.*Since then, however, I have been charged monthly for a service I have not used, and have no intention of using again. I therefore request that you discontinue these monthly payments effective immediately, and refund the following charges, dated December *, December **, January *, January **, February *, February **, and March *, made to my account.*Nov ********WHOEASY.COM ********** CA*Purchase*Other Charge***$*.** XCD*Nov ********WHOEASY.COM ********** CA*Purchase*Other Charge***$*.** XCD*Nov ********WHOEASY.COM ********** CA*Purchase*Other Charge***$*.** XCD*Nov ** WHOEASY.COM ********** CA $*.** XCD***** Purchase*Other Charge**Dec ** WHOEASY.COM ********** CA $**.** XCD***** Purchase*Other Charge* *Dec ** WHOEASY.COM ********** CA $**.** XCD***** Purchase*Other Charge*Jan ** WHOEASY.COM ********** CA $**.** XCD***** Purchase*Other Charge*Jan ** WHOEASY.COM ********** CA $**.** XCD***** Purchase*Other Charge*Feb ** WHOEASY.COM ********** CA $**.** XCD***** Purchase*Other Charge*Feb ** WHOEASY.COM ********** CA $**.** XCD***** Purchase*Other Charge*Mar ** WHOEASY.COM ********** CA $**.** XCD***** Purchase*Other Charge**I recognize that the matter should have been addressed earlier, however, I believed that this was an error on your part that would be corrected. *I look forward to your co-operation and your prompt attention to this matter.*Thank you.**Sincerely,**Roger Pierre.*Card *******************I would sincerely appreciate your assistance in resolving this matter speedily.*Thank you.

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MasterCard

Complaint issue
Reported by GetHuman2604480
Mar 27th, 2019 - 2 years ago
Fixed
Seen by 650 customers so far
Similar issue to 692 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of Social Security number

Timeline

GetHuman2604480 started working on this issue
Mar 27th, 2019 3:52pm
GetHuman2604480 indicated the issue is not fixed yet.
Mar 30th, 2019 11:14pm

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