I bought * prepaid mastercards yesterday. One for $*** and one for $***. When I got the...

GetHuman1683570's customer service issue with MasterCard from December 2018

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The issue in GetHuman1683570's own words
I bought * prepaid mastercards yesterday. One for $*** and one for $***. When I got them home and opened the package most of the numbers were scratched off including the expiry date. I went back to the store where I purchased them and the manager said they were still good to use but I could only swipe them. Well I went to use them and the card said “not valid”. Is there anything you can do to help me? Is there a serial number or anything to verify the card?
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MasterCard

Customer service issue
Reported by GetHuman1683570
Dec 3rd, 2018 - 2 mons ago
I have an issue with MasterCard too
Not resolved
Seen by 4 customers so far
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Timeline
GetHuman1683570 started working on this issue
Dec 3rd, 2018 10:45pm