Im frequently visit bonvoy hotels*But unfortunately im facing difficulties to access my...

GetHuman-aalabdo's Loyalty program issue with Marriott Hotels and Resorts from December 2019

Help me with my issue
The issue in GetHuman-aalabdo's own words
Im frequently visit bonvoy hotels*But unfortunately im facing difficulties to access my account. *My email address is *A.*****@***.com*Also *A*****@***.com **Therefore there is confusion in the system

GetHuman-aalabdo did not yet indicate what Marriott Hotels and Resorts should do to make this right.

How GetHuman-aalabdo fixed the problem
Sent an email to there customers service via there website and they replied to me with the missing information i needed, thanks
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Marriott Hotels and Resorts

Loyalty program issue
Reported by GetHuman-aalabdo
Dec 26th, 2019 - a year ago
Fixed
GetHuman-aalabdo shared how to fix
Seen by 2 customers so far
Similar issue to 36 others
0 customers following this
Items needed
Who made the booking
Booking reference
Billing address
Email address on the account
Loyalty program number (if applicable)

Timeline

GetHuman-aalabdo started working on this issue
Dec 26th, 2019 4:00pm
GetHuman-aalabdo confirmed the issue is fixed. Hooray!
Dec 27th, 2019 4:14pm