Hello, I am brand new to Mailchimp, and I am having trouble getting my first automated...

GetHuman-unlockin's customer service issue with MailChimp from February 2019

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The issue in GetHuman-unlockin's own words
Hello, I am brand new to Mailchimp, and I am having trouble getting my first automated response to trigger.**I am an author with a brand new website...and there is a "free ebook offer" on the homepage. I tested it today...and the sign-up form did send an email to my box...with the person's email address...great!!**But...the address did not get automatically added to my list and it did not trigger my response email with the link to the free ebook.**I am guessing I missed something, but I went over the process three times....looks like I did everything needed. **Any ideas why the automation might not be working?
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Customer service issue
Reported by GetHuman-unlockin
Feb 6th, 2019 - 3 mons ago
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Seen by 4 customers so far
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Feb 6th 8:17pm