I have hired a marketing and email freelancer to help me create a web landing page for...

GetHuman1678136's customer service issue with MailChimp from December 2018

1043 similar
0 following
Help with my MailChimp issue
First: share to improve GetHuman1678136's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1678136's next move: go to the MailChimp help center.
MailChimp doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1678136 will want to follow the link below to head to their help center. We will check on GetHuman1678136 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1678136 may need:
Account username, Email address on the account, and Password on the account
The issue in GetHuman1678136's own words
I have hired a marketing and email freelancer to help me create a web landing page for my health and wellness business and programme. *I have received this email: **Mailchimp is not able to serve as the email provider for your account with the username *****@***.com, because the content associated with your industry conflicts with our Acceptable Use Policy (mailchimp.com*legal*acceptable*use) or presents a significant risk to our deliverability.**I have checked the acceptable use and I don't go against it. The lady I have hired as sent a response but we haven't heard anything back and it has been a few days ... is there anything that we can do for communication to help resolve the issue?
GetHuman1678136 did not yet indicate what MailChimp should do to make this right.
I have an issue with MailChimp too
How GetHuman1678136 fixed the problem
We are waiting for GetHuman1678136 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get MailChimp's attention and get better help faster. Tap below to get started.
Having MailChimp issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would MailChimp email you?
This email address isn't valid
Follow this issue
See how GetHuman1678136 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1678136
Dec 3rd, 2018 - a mon ago
I have an issue with MailChimp too
Not resolved
Seen by 3 customers so far
Similar issue to 1043 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1678136 started working on this issue
Dec 3rd, 2018 12:41pm