I tried to log into my oktoberfestdepot mailchimp account and it says that there is no...

GetHuman-texassla's customer service issue with MailChimp from October 2018

528 similar
0 following
Help with my MailChimp issue
First: share to improve GetHuman-texassla's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-texassla's next move: go to the MailChimp help center.
MailChimp doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-texassla will want to follow the link below to head to their help center. We will check on GetHuman-texassla later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-texassla may need:
Account username, Email address on the account, and Password on the account
The issue in GetHuman-texassla's own words
I tried to log into my oktoberfestdepot mailchimp account and it says that there is no account! I have not had any trouble in the past with logging in but now it seems that our account has disappeared or been suspended??!! There were well over **** contacts in this account and campaigns were sent from this account. We were about to switch to a paid plan because we are growing rapidly as a business. We get bulk emails because we attend giant German festivals with our business and people voluntarily opt in to leave their emails if they make a purchase. We then pay to use BRITE VERIFY to double check our emails. Therefore, if we are suspended for some reason, I would hope you will remedy this problem ASAP as we use solid ethical standards and work hard to get these emails. This is incredibly frustrating and the fact that you are so difficult to access is disappointing. Now that we are about to switch to a paid plan, we are reconsidering whether or not to use MailChimp or choose another company with more customer service access support. **Also, I never received a single email to let me know there was a problem??**Please contact me asap.**Denise Gouge****-***-****
GetHuman-texassla did not yet indicate what MailChimp should do to make this right.
I have an issue with MailChimp too
How GetHuman-texassla fixed the problem
We are waiting for GetHuman-texassla to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get MailChimp's attention and get better help faster. Tap below to get started.
Having MailChimp issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would MailChimp email you?
This email address isn't valid
Follow this issue
See how GetHuman-texassla fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-texassla
Oct 13th, 2018 - 2 mons ago
I have an issue with MailChimp too
Not resolved
Seen by 2 customers so far
Similar issue to 528 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-texassla started working on this issue
Oct 13th 8:02pm