Hello,*I was importing contacts by hand. Which means that on the same line, I put the e...

GetHuman1170576's customer service issue with MailChimp from September 2018

3 views
 | 
462 similar
 | 
0 following
Help with my MailChimp issue
First: share to improve GetHuman1170576's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1170576's next move: go to the MailChimp help center.
MailChimp doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1170576 will want to follow the link below to head to their help center. We will check on GetHuman1170576 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1170576 may need:
Account username, Email address on the account, and Password on the account
The issue in GetHuman1170576's own words
Hello,*I was importing contacts by hand. Which means that on the same line, I put the email address, the name next to it (separated by a space), then the phone number (separated by a space), then the city. When I clicked on "Import", I got a message the gist of which was "you need to have at least * email address column". When I clicked on the bottom right button (I wan't remember its name), it went back to the import page with all the columns (email, name, etc.) and all the info I'd spent an hour typing in had disappeared! *I went into the Import history section, but "Import from copy*pasted file" (status incomplete) doesn't allow me to click on "undo" or "view"... Do you know how I can go back to the list I've typed in & that I wanted to import?*(It's called Major compagnies & labels, maisons de disques).*Thank you!*Kristina Vaughan
GetHuman1170576 did not yet indicate what MailChimp should do to make this right.
I have an issue with MailChimp too
How GetHuman1170576 fixed the problem
We are waiting for GetHuman1170576 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get MailChimp's attention and get better help faster. Tap below to get started.
Having MailChimp issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would MailChimp email you?
This email address isn't valid
Follow this issue
See how GetHuman1170576 fixes it.
This email address isn't valid

MailChimp

Customer service issue
Reported by GetHuman1170576
Sep 20th, 2018 - 6 mons ago
I have an issue with MailChimp too
Not resolved
Seen by 3 customers so far
Similar issue to 462 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1170576 started working on this issue
Sep 20th, 2018 1:54pm