Trying to send out a birthday email (the same as we do EVERY MONTH), but we keep gettin...

GetHuman-nfidelma's customer service issue with MailChimp from June 2018

4 views
 | 
278 similar
 | 
0 following
Help with my MailChimp issue
Before contacting them, items GetHuman-nfidelma may need:
Account username, Email address on the account, and Password on the account
GetHuman-nfidelma's next move: go to the MailChimp help center.
MailChimp doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-nfidelma will want to follow the link below to head to their help center. We will check on GetHuman-nfidelma later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-nfidelma's own words:
Trying to send out a birthday email (the same as we do EVERY MONTH), but we keep getting an error message about the group not being a good one. Can someone "walk me" through it? Or call me at (***)***-****? *Jewelry by Nadine
I trust that MailChimp will make this right and come up with a resolution that is fair.
Help with my MailChimp issue
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get MailChimp's attention and get better help faster. Tap below to get started.
Having MailChimp issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would MailChimp email you?
This email address isn't valid
Follow this issue
See how GetHuman-nfidelma fixes it.
This email address isn't valid

MailChimp

Customer service issue
Reported by GetHuman-nfidelma
Jun 6th, 2018 - 16d ago
I have an issue with MailChimp too
Not resolved
Seen by 4 customers so far
Similar issue to 278 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-nfidelma started working on this issue
Jun 6th 12:07am