GetHuman tries to provide resources for best framing your problem in a way that it can be communicated to companies like MailChimp effectively using over 10 years of experience helping customers. We also help you then get in touch with companies and get attention for your issue. Lastly, we make sure customers can connect and learn from other customers in case the issue is a common one that has been solved before. If you are a MailChimp customer and are running into a problem, GetHuman could be the fastest and most effective way for you to solve the problem.