I ordered and received *" High-Rise Skinny Jeans in York Wash: Rip and Repair Edition...

GetHuman1967169's customer service issue with Madewell.com from January 2019

234 similar
0 following
Help with my Madewell.com issue
First: share to improve GetHuman1967169's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1967169's next move: call Madewell.com.
The best way to get your problem resolved is to tap the button below to start calling Madewell.com. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman1967169 may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman1967169's own words
I ordered and received *" High-Rise Skinny Jeans in York Wash: Rip and Repair Edition, Item No. K****, size **. **I would like to exchange for a size **. I know to exchange I will need to return the size ** and re-order size **. **However, when I purchased the item was $** with and extra **% off sale for a total of $**.**. **Currently they are only an extra **% off sale online. Since I want to exchange, can I order for the same price as the original I ordered?
GetHuman1967169 did not yet indicate what Madewell.com should do to make this right.
I have an issue with Madewell.com too
How GetHuman1967169 fixed the problem
We are waiting for GetHuman1967169 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Madewell.com's attention and get better help faster. Tap below to get started.
Having Madewell.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Madewell.com email you?
This email address isn't valid
Follow this issue
See how GetHuman1967169 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1967169
Jan 15th, 2019 - a mon ago
I have an issue with Madewell.com too
Not resolved
Seen by 2 customers so far
Similar issue to 234 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1967169 started working on this issue
Jan 15th 4:17am