What is Madewell's return policy?

Madewell has a return policy designed to make the return process as smooth as possible for customers. Typically, items purchased from Madewell can be returned within thirty days of the purchase date. This applies to unworn, unwashed items that still have their original tags attached. Customers can return items either in-store or through the mail, offering flexibility depending on individual preferences. For items purchased during sale events, there may be differences in the return policy. Specifically, markdowns may have a shortened return window or specific conditions that apply. As for final sale items, they are generally not eligible for return or exchange. To initiate a return, customers should follow the instructions provided on their receipt or packing slip, or they can refer to the Madewell website for detailed guidance. It is also advisable to keep an eye on the current web page for specific updates or changes to the return policy, as terms and conditions may evolve over time. Ultimately, Madewell strives to ensure customer satisfaction, making returns as convenient as possible.