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Madewell Customer Service
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FAQ
Updated
May 3, 2024
Madewell Customer FAQ
Top Answers & How-to Guides
What is Madewell's Phone Number?
The question we are asked most often is about how to talk to Madewell customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Are there any exclusions to Madewell's promotions and discounts?
Yes, certain exclusions apply to Madewell's promotions and discounts. Some items may be ineligible for discounts, such as third-party...
Ask any question you have about Madewell customer service, get an answer now.
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Order Status
How can I check the status of my order?
You can check the status of your Madewell order by logging into your account on the Madewell website and viewing your order history....
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Can I track my order?
Yes, you can track your order with Madewell. Once your order has been shipped, you will receive a confirmation email with a tracking...
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Returns and Exchanges
What is Madewell's return policy?
Madewell's return policy allows customers to return unworn and unused items within 30 days of purchase, either in-store or online,...
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How long does it take to process a return?
The processing time for returns at Madewell typically takes around 2-3 weeks. Once the returned items are received by Madewell, it...
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Payment Methods
What payment methods does Madewell accept?
Madewell accepts various payment methods to provide customers with convenience while shopping. Currently, we accept payments through...
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Gift Wrapping
Do you offer gift wrapping services?
Yes, we offer complimentary gift wrapping services for all Madewell purchases. Our team takes pride in providing the perfect finishing...
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Order Changes
Can I cancel or make changes to my order after it has been placed?
Yes, you can cancel or make changes to your Madewell order after it has been placed, but only if it hasn't been processed for shipment...
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Sizing Chart
What is Madewell's sizing chart?
Madewell provides a comprehensive sizing chart to help customers determine the best fit for their clothing. Our sizing chart includes...
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Promo Codes
Can I use multiple promo codes on a single order?
No, Madewell only allows the use of one promo code per order. It means that you cannot combine or stack multiple promo codes at the...
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International Shipping
Does Madewell offer international shipping?
Yes, Madewell offers international shipping to select countries. Customers outside of the United States can enjoy the same stylish...
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Promotions and Discounts
Are there any exclusions to Madewell's promotions and discounts?
Yes, certain exclusions apply to Madewell's promotions and discounts. Some items may be ineligible for discounts, such as third-party...
Read more
Help me with my Madewell customer service issue
Ask any question you have about Madewell customer service. We will do our best to get you answers right away.
FAQ Table of Contents
Contact Madewell
Order Status
Returns and Exchanges
Payment Methods
Gift Wrapping
Order Changes
Sizing Chart
Promo Codes
International Shipping
Promotions and Discounts
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All Companies
›
Madewell Customer Service
›
FAQ
Updated
May 3, 2024