I got the wrong item.*My order number is **********. There is a white shirt I order is...

GetHuman5368514's customer service issue with Macy's from October 2020

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The issue in GetHuman5368514's own words
I got the wrong item.*My order number is **********. There is a white shirt I order is white but receive as a yellow. When I package bag to the plastic bag, I notice the UPC on the plastic bag is right, but the UPC on the shirt label is wrong. I double-checked to make sure I didn't get the wrong plastic bag, but it is really a mismatch. How could I return it? Thanks

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Macy's

Customer service issue
Reported by GetHuman5368514
Oct 15th, 2020 - 5 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 4303 others
0 customers following this

Timeline

GetHuman5368514 started working on this issue
Oct 15th, 2020 4:58am

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