I am sick and tired of trying to notify Macy’s *of my last experience which made me fur...

GetHuman1700634's customer service issue with Macy's from December 2018

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The issue in GetHuman1700634's own words
I am sick and tired of trying to notify Macy’s *of my last experience which made me furious.*Don’t send me to that *** Macy’s ****,*because they are not familiar with *ANYTHING!!! Understanding those people,*is yet another major problem.*Also, why is the chat line even an option??*Since this event, every time I try to chat, the message is something like, “I am new. I cannot answer or help you!” *I am going to have a big bill this month, as*the people running this mess wouldn’t *even consider my valid coupons.
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Macy's

Customer service issue
Reported by GetHuman1700634
Dec 6th, 2018 - 5 mons ago
I have an issue with Macy's too
Not resolved
Seen by 2 customers so far
Similar issue to 1044 others
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Timeline
GetHuman1700634 started working on this issue
Dec 6th, 2018 7:34am