It is not the app but my phone. However the app will not accept an email.

GetHuman3241518's Problem With the App issue with Lyft from July 2019

Help with my Lyft issue
Before contacting them, items GetHuman3241518 may need:
Account holder name, Email address on account, Phone number on account, and Date of birth
Top Tip from another customer
If you are having technical difficulties with your Instagram app please make sure the app is up to date. You can also try to restart your phone or computer. If all else fails, delete the app, then re-download it and sign in.
The issue in GetHuman3241518's own words
Call a driver for * days, Sent at least * emails and messages to the help desk. Nothing! Naada! ... My cell phone is broken and I can't receive a text for the code. This has been going on for over a week. I have an email address but apparently it is not confirmed. I have Sent messages to the support desk no less than * times with only a auto reply. I have. $** balance on my Left account and I need to go to work. I am trying not to scream but we are having tropical storm weather in Louisiana and I can't even get supplies. Please help me! I need to go today!! I am so sick of the cold shoulder. Thank you for helping, Sheryl Cross
We are going through tropical storm weather in Louisiana right now and I can't even get supplies. And.....I have a $** credit on my Left account! They don't give a rats!!!
Get me a ride today!!
About * years. I always boast about Lift service over Uber, but no more. You can get an Uber online without any of the aggravation.
Everything.
How GetHuman3241518 fixed the problem

We are waiting for GetHuman3241518 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Lyft's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Lyft issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Lyft

Ride service.
Problem With the App issue
Reported by GetHuman3241518
Jul 13th, 2019 - 2 years ago
Not resolved
Seen by 16 customers so far
Similar issue to 47064 others
0 customers following this

Timeline

GetHuman3241518 started working on this issue
Jul 13th, 2019 2:17pm
GetHuman3241518 indicated the issue is not fixed yet.
Jul 13th, 2019 2:19pm
GetHuman3241518 shared this issue with followers on Twitter
Jul 13th, 2019 2:29pm
GetHuman3241518 indicated the issue is not fixed yet.
Jul 13th, 2019 2:29pm
GetHuman3241518 confirmed the issue is fixed. Hooray!
Jul 13th, 2019 8:00pm
GetHuman3241518 indicated the issue is not fixed yet.
Jul 13th, 2019 8:19pm
GetHuman3241518 confirmed the issue is fixed. Hooray!
Jul 13th, 2019 8:19pm
GetHuman3241518 indicated the issue is not fixed yet.
Jul 13th, 2019 8:19pm