I cannot get a lift ordered because your site is requiring me to have a debit card then...

GetHuman1174177's customer service issue with Lyft from September 2018

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The issue in GetHuman1174177's own words
I cannot get a lift ordered because your site is requiring me to have a debit card then to prove the billing address with another debit card but you will not accept a prepaid card as verification this is ridiculous you are requiring way too much for a ride that used to be so simple I have gift card credits on my account as well and I can't even access those without verifying two different credit card or debit card payment methods this cannot be required from a customer and needs to be addressed immediately so I can utilize the funds that I have put entrusted with your account I need this fixed immediately as I am stranded and need a ride it's freezing and I'm alone and I'm a female and scared somebody needs to respond back to me immediately I have had way too much hard times with this site recently and have lost so much in my tasks at each day from not being able to get rides I don't know why or how Lyft started requiring so much from customers just to book a ride but this is ridiculous and needs to be addressed please help me thank you
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Customer service issue
Reported by GetHuman1174177
Sep 21st, 2018 - 6 mons ago
I have an issue with Lyft too
Not resolved
Seen by 2 customers so far
Similar issue to 22097 others
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GetHuman1174177 started working on this issue
Sep 21st, 2018 2:02am