I believe we need an update on the Lyft app. We need a way to know who has military bas...

GetHuman-searster's customer service issue with Lyft from September 2018

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The issue in GetHuman-searster's own words
Make an icon that shows that a driver has military access. It should not cost a lot to do, and it’s extremely easy to add an icon for drivers who have base access. ... I believe we need an update on the Lyft app. We need a way to know who has military base access. Maybe have a big M for military. I live in an area with more than * military locations. And a lot of people use Lyft from military bases. I myself am an airman on Eglin Afb , I know for a fact there are a lot of single military in the area who like to party after hours. They need a ride back on to the post they live on . Maybe even make it an extra few bucks for those who have access. Just wanted to say there are many ways I could better this app myself, just by using it a few days I see the problems we have with the app. Please look into adding this feature, it will bring the company more money and help get our riders to the right destination. Most drives have to drop them off at the gate . The dorms can be close to * miles away from the gate. Let me if there are any reasons why this can not be added. The drivers will just have to check the military ID before bringing anyone on but that’s not a problem . Thank you for listening to my idea .
Some drivers get kicked off the base, and have to drop riders off at the gate. That can make for a long walk.
Add a simple icon showing who has or doesn’t have base acy
Just a few weeks to see that we need an icon that will make all the difference in how to pick the right driver .
Not sure if there would be any easier way to fix it.
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Customer service issue
Reported by GetHuman-searster
Sep 15th, 2018 - 4 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 20942 others
0 customers following this
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GetHuman-searster started working on this issue
Sep 15th, 2018 5:48pm
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Sep 15th, 2018 5:49pm