Hello.... My name is Lacretia Bolden... I ordered a driver..... He was driving a black...

GetHuman1037035's customer service issue with Lyft from August 2018

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The issue in GetHuman1037035's own words
Hello.... My name is Lacretia Bolden... I ordered a driver..... He was driving a black Cadillac.... He did not come to the exact spot that I ordered from.... I saw him sitting down and across the street.... I tried waving him down and then I tried calling him about five times... As I was screaming he looked my way and turned back around....I walked down the street to where he was sitting and when I got there he told me he cancelled it and it was not only what he said... He was talking to me really rude.... And what made it so bad is that he waited on another group of people and didn't cancel on them.... I did not like the way he talked to me... He was not polite.... I honestly felt racially profiled and I was charged $* for not showing up.. when I was standing there the entire time... What I want is my money back and even tho he did not drive me anywhere I would like to give the driver a bad Mark for the way that I was treated

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Lyft

Customer service issue
Reported by GetHuman1037035
Aug 26th, 2018 - 3 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 17326 others
0 customers following this

Timeline

GetHuman1037035 started working on this issue
Aug 26th, 2018 12:18am

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